Counselling provides a space for you to talk, in confidence, with a supportive and trained professional, about any concerns that may be worrying or upsetting you. 

Life as a post-graduate student can be challenging as well as rewarding. It’s not unusual to feel stressed and overwhelmed at times, particularly when preparing for exams or working to meet deadlines. For many International students the process of adjusting to living and studying in a new environment along with adapting to a different culture can also be stressful and difficult at times.

Counselling can help you explore your feelings in a safe and confidential setting; the process can help you gain a better understanding of your concerns and provide you with support as you consider possibilities for moving forward. Information and guidance regarding self-help resources and onward referral, where appropriate, will be provided.

Students bring a wide range of concerns to counselling, including:

  • Feeling homesick and/or experiencing culture shock
  • Stress related to studies, deadlines and exams
  • Relationship issues with partners, friends, fellow students, family
  • Self-esteem and confidence
  • Managing anxiety and panic
  • Depression
  • Feeling lonely
  • Eating issues, self-image

GCU London has an arrangement with The University of Westminster Student Counselling Service to provide confidential counselling for our students. If you have any questions, please get in touch with Wellbeing at GCU London

You can find further information about counselling at the introduction to counselling at GCU London presentation.

How do I make an appointment?

Students can access online counselling services through the GCU Wellbeing Team. Please fill out an intake form here. 

For in-person appointments, students can access this through a partnership GCU London have with the University of Westminster.

The first step is to complete a short counselling registration form, which you will then need to send to the University of Westminster to access the Student Counselling Service.

On receipt of this, an appointment will be arranged for you. Opening times for the counselling service are 9:30am - 5pm, Monday to Friday.

You can either contact the University of Westminster through email or telephone to request an appointment.


Telephone: 020 7911 5000 (extension 66899)

Where is the counselling service?

GCU London has an arrangement with The University of Westminster Student Counselling Service to provide confidential counselling for its students.

Counselling support is based at The Luxborough Suite, Marylebone Site, University of Westminster, 35 Marylebone Road, London, NW1 5LS.

The nearest tube is Baker Street and is easily accessible by taking either the Hammersmith & City, Circle, or Metropolitan line from Liverpool Street Station.

What can I expect at the first appointment?

At your first appointment, which is called an intake appointment, you will meet with the student counsellor for approx 30mins.

In this appointment, you will discuss what is causing a negative impact on your wellbeing, and what options are available for support, which may include counselling.


Confidentiality is a very important aspect of counselling and psychotherapy, enabling people to feel they can talk freely about their concerns in a safe environment.

Our student counsellor will not pass on personal information about clients (including information on attendance) to anyone outside the Service (including academic staff). However there are a very few occasions when we would consider it necessary to break confidentiality.

These are:

  • when you have given us your consent to disclose information.
  • if we believed you were in serious danger of harming yourself or another person.
  • where we have been given information which would render us liable to civil or criminal court procedure should it not be disclosed.

In such situations we would normally encourage you to disclose the information to the relevant person/agency. If there is no indication that this has happened, or is likely to happen, or if the crisis or danger is sufficiently acute, the counsellor may pass on the information directly.

Consent to disclose information will be sought from the client, if at all possible.