Learning Development

Important information

Last updated: 20/04/2020

GCU London takes the health and safety of its students and staff very seriously and is carefully monitoring the situation around the coronavirus outbreak. As a result, the GCU London Academic Development Tutor has some additional information to consider during this time.

We are please to let you know that we will continue to offer one-to-one sessions with both Academic Development Tutor, Anne Chapman and the English Skills Tutor, Matthew Thomas but they will be conducted online. Commencing Wednesday 18th March, these arrangements will be in place whilst the university is conducting teaching online. Please read the details below and follow the instructions carefully if you would like an appointment.

Appointment Information

Booking appointments

In order for us to look at your work, you must book an appointment. This should continue to be done as before.

Anne: email anne.chapman@gcu.ac.uk for appointments on Monday morning (this has changed from afternoon), Tuesday or Friday.

Hannah: click here and select a free appointment. These are available on Wednesdays and Thursday afternoons from 18 March to 29 May, and from 10 July to 29 August 2020.

Prepare your work

You must have your work ready to share at the start of the session. We will look at it together on screen. You will not be able to do this with a Word document. You should convert it to a PDF (in Word, go to File -> Export -> create PDF document). Have it ready to share.


We will be conducting appointments using Collaborate ultra. We will send you a link via email at the start of your appointment. Click on the link to join the session and turn on the microphone and video. Please try to attend on time. Whilst you will be able to attend late, we will have to stop the session on time to move on to the next appointment.

We will tell you how to share your work with us using collaborate at the start of the appointment. Your appointment will last for half an hour as usual.


Please ensure you cancel your appointment as soon as possibe if you no longer want it. That way it can be available for others. We get fully booked at busy times so please don't waste an appointment.

Arrangements for students without audio/visual access

If you cannot access a collaborate session because you don't have the equipment (your laptop/pc/tablet will need a microphone and camera),we can send you feedback by email but you still need to book an appointment. If you require this option, follow the booking as above but let us know you need email feedback. You should then send your work by email before the appointment and we will email you back at the end of the half hour. If you do not send your work before the appointment time, we will not be able to produce email feedback for you. We cannot give feedback without an appointment.


If you have any queries about these arrangements please email Anne on the above address.

Quick Fix drop-in session alternative arrangements

An online discussion forum replaces face-to-face drop in sessions whilst we are working online instead. It is in the GCU Learn GCU London Academic Development Community.

It will be available at the usual times:

  • Mondays 11.30am-12.30pm
  • Fridays 2.30-3.30pm

Posts outside these times will not be seen.

Students can ask quick questions to do with their academic skills for their course work, for example about referencing, about labelling figures in a document, about the wording of something, or similar issues.

Once in the community, to ask a question: click on Discussion (in the left-hand menu), then on the Quick Fix Drop-In With Anne forum and then Create Thread. The ADT will have it open during the advertised times to answer/discuss.

If the questions would take a while to answer or if you want the ADT to look more closely at your work, please book an appointment instead. You can do this by email (see the above advice).

Learning Development at GCU London

GCU London supports learning development through the provision of an Academic Development Tutor, an English for Academic Purposes Tutor and additional support from the Academic Librarians.

We offer support to all our students, home and international, full-time and part-time, masters or PhD. We provide face-to-face and online academic support through a combination of workshops, small group sessions, one-to-one appointments, self-teach guides and tailored teaching within modules. The support available to students is provided in a professional and encouraging environment enabling them to develop the skills required to succeed at university and in their future employment.

Below is a guide to help you access the support you need:

Academic Development Tutor Appointments

  • If you want to improve your academic writing and address feedback on your assignments

  • If you need help structuring your work

  • If you would like help with strategies to plan your time and academic work

  • If you’re unsure if your writing fits the requirement of your current programme

Email Anne.Chapman@gcu.ac.uk, our Academic Development Tutor, for a one-to-one appointment on Monday afternoon, Tuesday or Friday. For quick queries you can drop-in any time between 2.30pm and 3.30pm on Mondays and Fridays.

Academic English Appointments

  • If you require help to make notes and put information into your own words

  • If you find it difficult to understand the language your lecturers are using

  • If you need help with grammar or written English

Make a one-to-one appointment with Matthew Thomas on Wednesday and Thursday afternoons. Book an appointment here.


  • If you would like help with GCU Harvard referencing or need a refresher in RefWorks

  • If you are unsure how to search for academic resources for your assessment

Speak to Julie or Ellen (Librarians) in the library, or use the links on the Library homepage.

Module Content

  • If you don’t understand what you’ve been taught about your subject

  • If you feel unsure about the information you need to include for your assessment

Speak to your module leader or check module information on GCULearn.

GCU Learn

  • If you need help with GCU Learn

Watch this video guide (courtesy of GSBS Learning Development Centre).


  •  If you need help with your ICT skills

Try the GCU ICT Guide or use these self-teach materials for software applications (courtesy of GSBS Learning Development Centre).